What do I need to know about Local Number Portability?
We understand that your phone number can be a personal thing, so if for any reason you decide to leave DIPVTEL, you can take your number with you as long as your new provider has their own capability to port numbers to and from the DIPV Telecom network. (but with such amazing call rates and service, why would you?)
- It will usually only take 2-4 business days for most residential & small business customers
- Did we mention it is Free? There is no charge to Port your number into our system
- Simplify management with one bill for all your communications needs
- Available for most numbers, with other carriers to follow soon
- Covers 80% of the population, including all major cities and regions
How Does it Work?
When you sign up to with DIPVTEL services, you can move your existing number to us and use it to make and receive phone calls over VoIP, instead of your landline.
As you go through the sign up process for service, you will complete the LOA - Letter of Authorization, giving us permission to bring your number to our system...
If you choose to not keep your number, we will simply pick one for you, and you will be able to make low-cost calls, while using regular phone handsets just like you do now.
You may be able to take your current number to another service provider. Once your port is completed through your new service provider, you must email email@example.com, or create a service ticket to cancel your DIPVTEL Service. Until you cancel your service with DIPVTEL, you will remain a DIPVTEL customer, and you will continue to be responsible for all charges and fees associated with your Service. If you cancel your service prior to the completion of the port, your service will not work and your number may not be available for porting. Your account must be active and in good standing in order to port out your number.