E911 Regulations
The FCC requires all interconnected VoIP providers, including DIPVTEL, to deliver E911 emergency services to subscribers under 47 CFR Part 9.
FCC VoIP E911 Regulations
The Federal Communications Commission (FCC) requires all interconnected VoIP service providers to deliver E911 services to their subscribers. Interconnected VoIP providers connect the IP realm and the Public Switched Telephone Network (PSTN), allowing subscribers to benefit from increased efficiency by routing calls over the internet.
These E911 regulations are mandatory for all interconnected VoIP service providers and are designed to protect the safety of VoIP users who expect that, when they dial 911, emergency responders know exactly where they are and will arrive quickly. The Commission's 911 rules are published in 47 CFR Part 9 of the Electronic Code of Federal Regulations (eCFR), with rules specific to interconnected VoIP services found in Subpart D.
47 CFR Part 9, Subpart D
Subpart D — Interconnected Voice over Internet Protocol Services
Federal Regulation
In the Matter of Implementing Kari's Law and Section 506 of RAY BAUM'S Act (PS Docket No. 18-261), Inquiry Concerning 911 Access, Routing, and Location in Enterprise Communications Systems (PS Docket No. 17-239), and Amending the Definition of Interconnected VoIP Service in Section 9.3 of the Commission's Rules (GN Docket No. 11-117); Report and Order, FCC 19-76, adopted August 1, 2019, released August 2, 2019.
Important: 911 dialing over VoIP does not function during a power failure or internet outage. DIPVTEL urges every customer to maintain an alternative means of accessing traditional 911 services and to register their physical service location for accurate emergency routing. See our Terms & Conditions for full emergency services disclosures.