Legal
An overview of DIPVTEL's regulatory status, service agreements, and the policies that govern our wholesale telecom services.
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Regulatory Status
DIPVTEL operates as a wholesale toll-free provider and Responsible Organization (RespOrg) registered with SOMOS, the FCC-designated toll-free number administrator. As an interconnected VoIP service provider, DIPVTEL complies with FCC E911 rules under 47 CFR Part 9, Subpart D, and with the toll-free number assignment rules administered by the Federal Communications Commission.
Service Agreements
All customer relationships with DIPVTEL are governed by a signed Customer Service Agreement, available for download, fill, print and signature through our sales team. The agreement covers service descriptions, pricing, payment terms, lawful use requirements, and emergency dialing disclosures. Full text of our standard terms is published on our Terms & Conditions page.
Related Policies
- E911 Regulations — how DIPVTEL complies with FCC emergency-dialing rules for interconnected VoIP.
- Privacy Policy — how we collect, use, and protect your information.
- Exigent Circumstances — the process for law enforcement emergency data requests.
- Report Unwanted Calls & Texts — how to report robocalling or spoofed calls involving our network.
Questions about a specific legal matter? Contact our compliance team at info@dipvtel.com or call (844) DIP VTEL (347-8835).